Prescription Service
If you take medication regularly, it may be put on ‘repeat’ by one of our doctors. This means that a doctor has authorised you to have a certain number of prescriptions before they want to see you again to review how things are going.
All medication requests take a minimum of 48 hours to be processed. During the current Covid-19 Pandemic please put your requests in with plenty of time to avoid delays in continuing to take your medication. Please note that requests may take longer over the holiday periods of Easter and Christmas / New Year.
Medication to be made available on repeat prescription must be first agreed with your doctor. Please be aware that doctors routinely review medications that have been set up on a repeat basis. If an item on your script is highlighted or a slip attached indicating that you are required to have bloods done, attend for an asthma review or see the doctor - please allow ample time for these appointments to be arranged before your medication is due to run out.
Prescriptions that have not been ordered for more than six months are longer active and require reauthorisation by a GP, which may require an appointment. Please speak to the reception staff as they may be able to request reauthorisation from the GP without an appointment.
Your health is your responsibility this includes the ordering of repeat prescriptions in time. Emergency appointments will not be allocated in order to obtain repeat prescriptions.
Due to the current Covid-19 pandemic for repeat prescriptions you must ring the Practice Telephone number 028 9147 4900 and select Option1, after the tone you will be prompted to leave a recorded message of the medication you require, please speak clearly, giving your name, date of birth and first line of your address. If possible please give details of the strength of medication.
If your medication is pending a review, please ring again selecting Option 2 and speak to one of our reception staff.
If you are using a nominated pharmacy we would ask that you leave 4 working days before collecting your medication. Unfortunately reception staff are unable to assist with checking if your prescription is ready
You can order your repeat prescription online now. Just click on the link below.
You can order a repeat prescription by post (enclosing a stamped addressed envelope if necessary for return)
You can pop into the surgery and leave your request sheet with the receptionist, leave it in the box on the left side of the reception desk, or you can fax your request to reception on 028 91 465 906
Collection & delivery of prescriptions
For Patients who are elderly and have difficulty attending the surgery or patients with illness or disability. Your local pharmacy can order, collect and often deliver repeat prescriptions on your behalf. Please check with them for the options available to you. This can often avoid the need for you to travel to the surgery.
The Surgery will not provide prescriptions to pharmacies for medication that has not previously been prescribed or medication that has not been prescribed in the last six months. The Surgery is not obliged to do this under current regulations.